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Complementary Health Seminars Terms & Conditions
Terms and Conditions are set out in the form of Frequently Asked Questions
We consider that all customers have read and agreed to the issues raised here.
Terms and Conditions may change at any time with no prior notice.
Q: How can I pay?
A: You may pay by: Cheque, Money order, Visa or MasterCard
Q: How much will I pay for shipping and handling?
A: Canada-based buyers: Cost varies for number of DVD’s ordered.
- For one (1) DVD the cost of shipping is $8.50.
- For two (2) DVD’s the cost of shipping is $12:50.
- For three to nine (3-9) DVD’s the cost of shipping is $14.00.
US-based buyers: Coming soon
Q: What happens if my DVD is lost or broken in the shipping process?
A: We will replace your DVD at no extra cost to you. Simply call the toll free number 1-877-484-7984 and notify them of your issue. A receipt of purchase may be required for a replacement product to be sent out to you.
Q: Do you provide receipts for DVD’s, Online Study Modules and Workshops purchased?
A: For DVD’s a receipt will be shipped along with the DVD.
For Online Study Modules you will be emailed a receipt.
For Workshops you will receive your receipt when you arrive on your first day of class.
Q: How can I get a refund or replacement for all products that I have purchased from Complementary Health Seminars?
A: For DVD’s a refund will be given if you receive a faulty DVD, but first the option of a replacement DVD will be given to you.
For Online Study Modules no refund will be granted.
For Workshops a refund will be granted if:
a) The Workshop has been cancelled due to a lack of registration in the class and it is not economically viable to run the Workshop.
b) If you or a family member is having a medical emergency and you are unable to attend. A Doctors note may be requested.
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